Training Terms and Conditions
Last updated: 27th June 2026
Privacy Policy
The Living Well Course is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect through our website, why we collect it, and how we use it.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
The Living Well Course provides education and training in lifestyle medicine and healthy living for individuals, communities and organisations.
If you have any questions about this Privacy Policy or how we use your information, please contact us:
Email: info@livingwellcourse.uk
Information we collect
Information you provide
If you contact us using our online enquiry form or by email, we may collect:
-
Your name
-
Your email address
-
Your telephone number (if you provide it)
-
Your organisation (if applicable)
-
Any information you choose to include in your message
Please avoid including sensitive personal or medical information in your enquiry unless we specifically ask for it.
Information collected automatically
Like most websites, we may automatically collect limited technical information, including:
-
your IP address
-
browser type
-
device type
-
pages visited
-
date and time of your visit
This information helps us maintain the security and performance of our website and understand how visitors use it.
How we use your information
We use your information to:
-
respond to your enquiries
-
provide information about our courses and services
-
communicate with you regarding courses you have requested
-
improve our website and the information we provide
-
maintain the security of our website
-
comply with legal obligations where necessary
We do not sell your personal information to third parties.
Our lawful basis for processing
Under UK GDPR, we process your personal information on the following legal bases:
Consent
When you voluntarily contact us or submit an enquiry.
Legitimate Interests
To operate and improve our website, respond to enquiries, administer our services and maintain website security.
Where consent is the legal basis, you may withdraw your consent at any time.
Who we share your information with
We only share your information where necessary.
This may include trusted service providers who help us operate our website or email services. These organisations are required to keep your information secure and only use it for the services they provide to us.
We may also disclose information where required by law.
How long we keep your information
We only keep personal information for as long as necessary.
Enquiries received through our website are normally retained only for as long as needed to respond to your enquiry and any related correspondence, unless we have a legal reason to keep them for longer.
Keeping your information secure
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
Although we take reasonable steps to protect information, no method of internet transmission is completely secure.
Your rights
Under UK data protection law you have the right to:
-
request access to the personal information we hold about you
-
ask us to correct inaccurate information
-
request that we erase your information in certain circumstances
-
object to certain types of processing
-
request that we restrict how your information is used
-
request a copy of your information in a portable format where applicable
To exercise any of these rights, please contact us using the details above.
If you remain unhappy with how we have handled your information, you have the right to complain to the Information Commissioner's Office (ICO).
Cookies
Our website uses cookies to help it function properly.
Where we use non-essential cookies, such as website analytics, you will be asked for your consent before these cookies are placed on your device.
Further information can be found in our Cookie Policy.
Links to other websites
Our website may contain links to other organisations or resources.
We are not responsible for the privacy practices or content of external websites and encourage you to read their privacy policies.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, legal requirements or the services we provide.
The latest version will always be published on this page.
Contact us
If you have any questions about this Privacy Policy or your personal information, please contact:
The Living Well Course
Email: info@livingwellcourse.uk
Get In Touch
We’re here to help you take the first step.